Power distance is the extent to which power is unequally distributed between parties, and the level of acceptance of that unequal distribution, whether it is in the family, workplace, or other organizations.
The concept is used in cultural studies to understand the relationship between individuals with varying power, and the effect this has on society. It was introduced in the 1970s by Geert Hofstede, who outlined a number of cultural theories throughout his work.
Members within a power network may accept or reject the power distance within an institution's cultural framework, and the Power Distance Index (PDI) was created to measure the level of acceptance.
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It is theorized that Democracy occur most commonly among low power-distance societies, where unquestionable hierarchies are not ingrained at an early age, as they tend to be in high power-distance societies.
In the study, Hofstede distributed questionnaires to various IBM employees in different countries relating to value differences within the company.Groff, Adam. "Power Distance Index (PDI)". Salem Press Encyclopedia, 2018. He observed different power-distance levels and management styles and theorized four cultural dimensions: individualism/collectivism, masculinity/femininity, power distance and uncertainty avoidance."Hofstede, Geert." The New Penguin Business Dictionary, edited by Graham Bannock, Penguin, 1st edition, 2003. Credo Reference, Accessed 25 February 2020.
Later research led to the discovery of a fifth and sixth dimension. Chinese sociologists identified long term/short term orientation as the fifth and a replica of Hofstede's study identified the sixth: indulgence/restraint. These dimensions were described in his popular work, "Culture's Consequences" (2001).Hofstede, G., Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across Nations, 2nd edition, Thousand Oaks, CA: Sage.
Hofstede created a measurement tool for the power-distance dimension. The Power Distance Index (PDI) measures to what degree a country, organization, or institution accepts the distribution of power and authority; it can be high, moderate, or low.
Research has suggested that power distance can vary from culture to culture, which can be particularly prevalent in international corporations. A study performed by Xiaoshuang Lin et al. found that employees are more inclined to speak up under leaders deemed to be humble by their employees. Humility is a trait often associated with low-power distance cultures. The study found that an employee's self-conceptualization of power determined not only their workplace voice, but also their superior's humility. An environment such as this would also be akin to the collectivism dimension that Hofstede proposed.
Hofstede derived power-distance scores for three regions and fifty countries from the answers given by IBM employees in the same type of positions to the same questions. The PDI was calculated by:
1. Preparing three survey questions:
3. Computing the mean score for the answers of equal samples of people from each country or percentage that chose particular answers
4. Sorting the questions into groups—known as clusters or factors—by using a statistical procedure
5. Adding or subtracting the three scores after multiplying each with a fixed number
6. Adding another fixed number
Hofstede found that the emotional distance is relatively small in lower PDI cultures. There are more democratic or consultative relations between expecting and accepting power. People are relatively interdependent to the power holders, and there is a relatively low inequality of power distributed among the people. Under these circumstances, the decentralized authority and flat management structure is common but not universal, which suggests that managers and subordinates will, on average, be relatively less concerned with status, and the distribution of decision-making responsibility is extensive. Policies like the "open door" policy are implemented more often, which influence higher-ranking individuals to be more receptive to lower-ranking individuals, and subordinates to be more likely to challenge or give suggestions to their superiors. Examples of countries with low PDIs include the Netherlands, the United Kingdom, the United States, Germany, and the Nordic countries. (self-published)
In higher PDI cultures, the power relations are Paternalism and Autocracy, and centralized authority exists; there is a wide gap or emotional distance which is perceived to exist among people at different levels of the hierarchy. There is considerable dependence (also known as counter-dependence) on individuals who hold power. In the workplace, subordinates are willing to accept their inferior positions, and superiors may not ask for broad participation in the decision-making process. Higher PDI cultures usually adopt an autocratic leadership style, which means subordinates may be unlikely to approach and contradict their bosses directly. Countries with high power distance cultures usually believe that there is nothing wrong with inequality and everyone has specific positions. China, Belgium, France, Malaysia, and the Arab world are regarded as examples of countries or regions with high PDI cultures.
Hofstede's study is limited by two factors: neutralization and analyzing non-Western countries with a Western methodology. Each stage of the research process makes the unneutral seem neutral. The questionnaire reflects a large power distance: its questions were explicitly designed to resolve the normative concerns of researchers; it primarily served the concerns of those who needed to do comparative analysis and created it through "coercing a culturally distinct axis of comparison" on a variety of employees. Additionally, the questionnaire adopted a Western methodology to analyze non-Western countries and was relatively selective in representing the inequality within Western countries. For example, the PDI concentrated on the boss and subordinate relationship, which could be seen as biased, as it ignores other forms of western inequality. Apparently, the questions failed to measure the racial, colonial, and broader class inequalities that should be taken into account when measuring power distance.
In accordance with the responses to the questions in their questionnaire, the 14 countries were clustered into five main groups, which Haire et al. labeled Nordic-European (Denmark, Germany, Norway, and Sweden), Latin-European (Belgium, France, Italy, and Spain), Anglo-American (England and the United States), Developing (Argentina, Chile, and India), and Japan. The analysis used various mean standardized scores that the five groups presented with respect to autonomy and self-actualization; positive figures described greater satisfaction of need than for the average manager across all 14 countries, while negative figures described lesser satisfaction.
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Given the premise that leader effectiveness is contextual, the research was conducted by believing that the social and organizational values, norms and beliefs of those who are being led are closely connected to the effectiveness of the leader. GLOBE measures the practices and values that exist at the levels of industry (financial services, food processing, telecommunications), organization (several in each industry), and society (62 cultures). The results are presented in the form of quantitative data based on responses from about 17,000 managers from 951 organizations functioning in 62 societies throughout the world, which shows how each of the 62 societies scores on nine major attributes of cultures, including Power Distance, and six major global leader behaviors.
Regarding power distance, GLOBE researches cultural influences on power distance values, practices and other aspects, including "Roots of Power Distance", "The Psychological Stream and Power", and "The Cross-Cultural Stream and Power Distance". It also investigates how family power values are taught and makes a comparison of high versus low power distance societies.
When discussing "The Cross-Cultural Stream and Power Distance", four primary factors affecting a society's level of power distance are explained separately: the predominant religion or philosophy, the tradition of democratic principles of government, the existence of a strong middle class, and the proportion of immigrants in a society's population. Connections exist among the four fundamental phenomena, but the study concluded that a society's main beliefs, values, and religion, will have the strongest and longest lasting influence on power distance, which would be moderated by a democratic tradition and the existence of a strong middle class to some extent. Both factors are expected to narrow power distance. Finally, a large proportion of immigrants in a given society makes the low power distance trend stronger in all circumstances presented above. The study also concludes that regardless of religion, any society that does not have a tradition of democracy or a significant middle class will have a substantially high power distance levels.
In low power distance organizations, superiors are not as concerned with status symbols and would be more open to employee discussion and participation. Employees are less submissive to their superiors, and are more likely to make themselves heard or to challenge the management.
The study finds that in high power distance businesses, subordinates obey the gap between them and their leaders, and rarely interact with their superiors. The study further confirms that the ideas and solutions in this power index are given to them by their leaders, so it seems contradictory for those in the high-power distance to speak up about their concerns or ideas because they are accustomed to direction. The contradiction of the high-power index shows that it weakens the leader–subordinate relationship causing a lack of expression. Thus, voice behavior and expression rely on the transformational leadership style often seen in low power distance cultures. The study concludes that the leadership style which is based on power distance culture correlates with the tools given to an employee to speak up in his or her environment.
In high power distance regions, people in higher positions hold great amounts of power with little challenge. The hierarchy and authority empower employers and supervisors with more rights of resource allocation, rewards, and punishment, which reinforce their status and enable them to lead and guide their subordinates autocratically. The hierarchical differentiation between the top and the bottom gradually creates an invisible gap in the workplace, where subordinates tend to build greater sensitivity and cautiousness when communicating with their supervisors.
It is a common phenomenon that junior employees turn to their seniors for help and advice when getting into a new environment. Yet, some researchers recently attested that employees and junior staff from high power distance countries are less likely to seek help from their supervisors. One of the reasons is that lower ranking staff have few chances and little time to meet the high ranking managers in person, as subordinates are usually only able to reach their immediate supervisors. It is also widely believed that subordinates asking for help equates to incompetence or a lack of ability, which subdues themselves into unfavorable circumstances. Some supervisors who are incapable of solving more complicated problems will become suspicious of their subordinates, regard the problems as a challenge to their status and capabilities, or even as humiliation from the lower ranking staff. Such climates have gradually reinforced employees to think that it is more effective and efficient to deal with difficulties by themselves, rather than talking to their managers.
In a high power distance environment, supervisors tend to pay more attention on tasks instead of employees, who are the main focus for supervisors in a low power distance environment. Apparently, task orientation emphasizes heavily on daily work completion and performance efficiency, yet the top-bottom relationship grows far more slowly since there is a lack of communication beyond work, which in turn reduces subordinates' willingness of seeking help from supervisors. Compared to low power distance countries, equality is embraced by the society that power is minimized to a large extent, where authority and hierarchy are not highlighted and supervisors are accessible and willing to build close relationship with subordinates, whose worries of any harm are turned down when seeking help from the top.
The beliefs employees hold regarding procedural justice—defined as the level of fair treatment by the superiors in the organization toward the employees—shape the nature of their relationships with authority. Fair treatment in the workplace is incumbent upon three established criteria: gender, trust amongst authority, and the psychological contract fulfillment—the employee's idea of receiving the benefits promised by the workplace. Employee perception of procedural justice is affected by power distance and gender. In low power distance cultures employees are more likely to have a strong personal connection and a better understanding of the authority they are dealing with. Negative behavior in a low power distance culture increases when organizations treat them poorly because they lack the characteristics of submitting humbly before authority. Therefore, the relationship between employees and superiors are outlined by procedural justice and trust in authority in low power distance cultures. In contrast, employees in high power distance cultures are less likely to be themselves around authority; They are also less sensitive to insulting remarks, and more likely to accept an erroneous action from authority without consideration of fair treatment (procedural justice). For both low and high power distance cultures, they perceived fair treatment to be a fulfillment of the psychological contract made by the organization.
The level of power distance influences a society's reaction towards controllable needs. People with high power distance backgrounds perceive most of the issues as rightful inequality, and are reluctant to get themselves involved with "troubles", and usually ignore them. Conversely, low power distance societies are intolerant with unfairness and are more likely to make an effort in eliminating dissonance in every possibility.
People tend to be more responsive and willing to assist when others suffer from uncontrollable circumstances. It is assumed that people consider that the aid for uncontrollable needs will not greatly change societal rightful inequality, and hence generous assistance and help will be offered to those in need regardless of power distance background. In such circumstances, a sense of duty is more likely to be raised, where people tend to undertake charitable behaviors.
Malaysia is a country that scores high on the PDI. Due to high power distance, it is a culture where one may not question someone in power like a manager, a professor, or a government official, because authority is valued and power is not equally distributed. When this country is compared to the United States, a country that scores lower on the Power Distance Index, there are many differences one may come across. The United States, having moderate power distance, allows a person to question a professor or give ideas to a boss.
Due to many changes and advances in today's world, some organizations have expanded globally and send workers from country to country or students abroad. If an American manager travels to Malaysia to manage a company, they will run into situations that would be surprising to them. The American manager may ask the workers for their opinions on how to do something or improve something and the Malaysians may just sit still and not speak up because they do not feel as if they have the authority to do so.
Egypt is another country that scores high on the Power Distance Index. Students in this country tend to respect their professors and not question them. The country also has exams that determine whether or not a student can continue studying; by doing this, a level of authority that cannot be surpassed unless done correctly is created. Students from this country when compared to students in Canada, a country that scores lower on the Power Distance Index, cannot question a professor on a grade. Therefore, they would require clear guidelines of what is expected of them in order to succeed. Many international students experience culture shock when they study abroad in the United States, for example. They may be unfamiliar with a variety of things such as the differences in academic writing in America or the informality of certain relationships with "authority figures" like professors.
Individualism, collectivism, and power distance can be linked together in different ways. They are typically studied together because overall in scoring, a country's PDI score is positively correlated with its degree of collectivism. This is explained as individualistic countries being typically focused on an individual and their desires, where power status has a less significant role, and collectivist countries focusing on the collective good. Hofstede found that individualism, collectivism, and power distance are greatly correlated to a nation's wealth. Wealthy countries usually score high for individualism and low on the Power Distance Index, while poorer countries score high for both collectivism and the PDI.
A study conducted by Yuan Feirong and Jing Zhou demonstrates how individualism and collectivism correlate with power distance as well as its impact on creativity in a conceptual model. The model examines the creativity of groups based on group member interactions that occur in face to face meeting or teleconferences, and individual employee contributions to the group. Cultures high on the PDI typically interact and speak less to group members, as they rely heavily on the person with the highest status in the group to determine and make final decisions. Therefore, high power cultures "may not always foster creativity, and can sometimes undermine it. They do not function in actual teams." Meanwhile, for low power distance cultures it is crucial for each individual to have a say in the overall group function which has proven to increase creativity and develop great innovations, and creativity in groups "highlights the value of group member cognitive diversity". Power distance influences cultures based on the index creating different environments for group creativity and interactions.
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